Professional Training
Industry-leading online courses designed to elevate your career. Industry-driven training programmes that deliver real results and lead to qualifications recognised across the UK.
Exclusive Bundles
Choose from our comprehensive range of accredited training programs
RETAIL – Industry Specific Packages
Complete training package for retail professionals. Covers first aid basics, fire safety, customer wellbeing, rapport‑building, effective phone communication, handling complaints, and responsible social media use — fully accredited and certificated.
- First Aid: The Basics
- Fire Safety Awareness (UK)
- R U OK?
- Building Rapport
- Customer Service on the phone
- Dealing with customer complaints
- Social Media in the Workplace (UK)
- RRP £134.93
- Certification upon completion
HEALTH & SAFETY IN THE WORK PLACE – Industry Specific Packages
Complete workplace safety training package covering fire safety, first aid basics, CO₂ awareness, hazardous chemicals, manual handling, slips/trips/falls, and general work health & safety — fully accredited and certificated.
- Fire Safety Awareness
- First Aid: The Basics
- General CO2 Safety
- Hazardous Chemicals in the Workplace
- Manual Handling
- Slips, Trips & Falls (UK)
- Work Health and Safety
Office Workers – Industry Specific Packages
Complete training package for office professionals. Covers first aid basics, fire safety, wellbeing awareness, inclusive communication skills, verbal and non‑verbal communication, responsible workplace social media use, and effective customer service over the phone — fully accredited and certificated.
- First Aid: The Basics
- Fire Safety Awareness (UK)
- RUOK?
- Skills for Inclusive Communication
- Verbal & Non‑Verbal Communication
- Social Media in the Workplace (UK)
- Customer Service on the Phone
LOGISTICS – Industry Specific Packages
Complete training package for logistics professionals. Covers first aid basics, fire safety, wellbeing awareness, workplace social media standards, manual handling essentials, slip‑and‑fall prevention, and armed‑robbery awareness — fully accredited and certificated.
- First Aid: The Basics
- Fire Safety Awareness (UK)
- RUOK?
- Social Media in the Workplace
- Manual Handling
- Slips, Trips and Falls (UK)
- Armed Robbery Awareness
PRODUCT KNOWLEDGE -HOSPITALITY
Complete training package for hospitality professionals. Covers in-depth product knowledge across beer, wine, spirits, and bar service techniques, including ales and lagers, cocktail methods, and premium spirit categories — fully accredited and certificated.
- Advanced Beer Knowledge
- Advanced Brandy Knowledge
- Advanced Cognac Knowledge
- Advanced Vodka Knowledge
- Advanced Wine Knowledge
- Bar Bites – Ales & Lagers
- Bar Bites – Cocktail Methods
GENERAL BAR STAFF ENHANCEMENT
Complete training package for bar and hospitality staff. Covers advanced bartending skills, efficient bar set-up, core cocktail families, responsible service and handling of intoxicated guests, plus essential hospitality, customer service, and beverage service fundamentals — fully accredited and certificated to support confident, professional bar teams.
- Advanced Bartender Skills
- Bar Set-Up
- Basic Cocktail Families
- Dealing with Intoxicated Guests
- Hospitality & Service Fundamentals
- Fundamentals of Customer Service
- Beverage Service Essentials
Why Choose Solid Oak Solutions
Award-winning training platform designed for modern learners
Custom Learning Solutions
Award-winning team builds digital learning solutions tailored to your unique training requirements, transforming your content into captivating training experiences.
Fast to Deploy & Easy to Use
Fully featured Learning Management System that’s quick to implement and intuitive to navigate, with seamless integration to your favourite systems.
Learn Anytime, Anywhere
Access eLearning content on any device through our mobile app for iOS and Android. Track your progress both online and offline.
Engaging & Interactive
Courses are practical, relevant, and mobile-optimised. Built-in gamification with points, badges, and leaderboards to drive completion and celebrate success.
Ready to Start Your Career?
Join thousands of professionals who have advanced their careers with SOS Security Academy
Professional Hospitality Training
Master your craft with the UK’s premier hospitality training. Go beyond the basics with elite, industry-recognized certifications designed by experts who’ve lived the life behind the bar and in the cellar. Don’t just get a job—build a career that commands respect.
Featured Courses
Choose from our comprehensive range of accredited hospitality training programs
Safer Workplace Awareness
Ensure a secure environment for both staff and patrons with our comprehensive safety suite.
- Dealing with Intoxication of Guests
- Customer Advice: De-Escalating Conflict
- Advanced Safe Gambling Practice
- Disability Inclusion & Awareness UK
- Equal Employment Opportunity
- Sexual Harassment, Discrimination & Disability
- LGBTQ+ and Inclusive Customer Service
Bar Supervisors & Senior Staff
Leadership training for the next generation of hospitality professionals.
- Mindfulness in the Workplace
- Bar Bites: Bar Service Ethos
- Event Hosting Fundamentals
- Customer Service Under Pressure
- Dealing with Customer Complaints
- Disability, Inclusion & Awareness
- Fire Safety Awareness
Cellar Management
Master the back-of-house operations to ensure product quality and equipment longevity.
- Importance of Stock Rotation
- How to Care for Ales in the Cellar
- How to Change a Pressurised Barrel
- How and When to Change Cellar Gas
- Correct Cellar Cooling and Management
- How to Maintain and Clean your Post-Mix System
- Beer Basics
Cocktail Courses
Technical skills and mixology mastery for high-end bar service.
- Bar Bites: 5 Popular Built Cocktails
- Bar Bites: 5 Popular Shaken Cocktails
- Bar Bites: 5 Popular Stirred Cocktails
- Bar Bites: 5 Popular Shake Cocktails
- Bar Bites: Throwing & Blazing Cocktails
- Cocktail Ingredient Preparation
- Fundamental Cocktail Techniques
Explore All Courses
Browse our complete catalogue of UK-recognized training programs. Whether you’re looking to master front-of-house excellence or food safety compliance, find the specific certification you need to level up your service standards today.
Individual Digital Courses
Targeted, accredited training for essential professional skills
R U OK? Digital Course
Essential mental health awareness training. Learn to identify colleagues who may be struggling and develop the skills to support and respond with care.
- Identify signs of struggling colleagues
- Learn how to support and respond
- Flexible accredited learning
Modern Slavery Awareness
Gain a critical understanding of modern slavery to help protect vulnerable individuals within your industry and professional network.
- Raising awareness of modern slavery
- Understanding and reporting protocols
- Flexible accredited learning
Food Safety & Hygiene L2
Advanced training for supervisors and managers to implement high-level food safety principles and manage kitchen risks effectively.
- Principles of food safety
- Manage workplace risks
- Ensure a safe environment
Cyber Security Awareness
Defend your digital workspace by identifying common risks and mastering the prevention of security breaches.
- Prevention of breaches
- Identifying digital risk
- Flexible accredited learning
LGBTQ+ Inclusive Service
Professional training developed by ACON Pride to help your team deliver inclusive, respectful, and confident customer service.
- ACON Pride developed training
- Build confidence to deliver inclusivity
- Flexible accredited learning
Work Health and Safety L2
Master the fundamentals of workplace safety. Learn to protect the wellbeing of others and maintain a hazard-free environment.
- Protect wellbeing of others
- Manage workplace risks
- Flexible accredited learning
Unconscious Bias Course
Explore how hidden biases shape workplace interactions and learn strategies to identify and mitigate them for a fairer workplace.
- Examine how bias shapes workplaces
- Identify bias and use strategy
- Flexible accredited learning
Social Media in the Workplace
Ensure your digital footprint remains professional. Learn to navigate social media while avoiding corporate conflicts.
- Supporting professional navigation
- Avoiding corporate conflict
- Flexible accredited learning
Drug & Alcohol Awareness
Professional training focused on exploring the impact of substance use in the workplace to ensure a safe and productive environment for all staff.
- Exploring the impact of substances
- Ensure a safe environment
- Flexible accredited learning
Equal Opportunities
Comprehensive digital course exploring EEO law and developing the skills necessary to recognize and prevent discrimination in the workplace.
- Explores EEO law
- Recognising discrimination
- Flexible accredited learning
Fire Safety Awareness
Vital training to prepare employees for fire emergencies, including the correct use of fire extinguishers and blankets to ensure workplace safety.
- Preparing for fire emergencies
- Use of fire extinguishers and blankets
- Flexible accredited learning
Food Allergy Awareness
Specifically designed for front-of-house staff to master the prevention of cross-contamination and ensure the safety of customers with food allergies.
- Designed for front of house staff
- Prevention of cross contamination
- Flexible accredited learning
Harassment & Discrimination
Explore real-life scenarios to understand prevention, build empathy, and create a culture of respect throughout your organization.
- Explore real-life scenarios
- Build empathy and create respect
- Flexible accredited learning
Psychological Safety in the Workplace
Learn the essential skills to support wellbeing and psychological safety at work, fostering a supportive environment for all employees.
- Learn how to support psychological safety
- Support wellbeing at work
- Flexible accredited learning
Workplace Bullying
Training designed to help staff recognize and prevent bullying behaviors to ensure a safe and respectful environment for everyone.
- Helps staff recognise to prevent
- Ensure a safe environment
- Flexible accredited learning
Equality & Diversity
Understand the principles and benefits of Equality and Diversity while learning practical strategies to implement them in your professional life.
- Principles and benefits of equality
- Learn practical strategies
- Flexible accredited learning
Disability Inclusion & Awareness
Learn to promote inclusion and manage barriers to ensure a respectful and accessible environment for colleagues and customers with disabilities.
- Promoting inclusion
- Managing barriers
- Flexible accredited learning
First Aid Basics
Equip yourself with the knowledge to provide effective first aid in critical moments following an accident.
- Effective first aid after an accident
- Critical moment response
- Flexible accredited learning
Slips, Trips & Falls Digital Course
Slips, trips, and falls are the cause of 40% of UK injuries. This course provides essential knowledge on the prevention of accidents to ensure a safer environment for all.
- Understand common causes of UK injuries
- Strategies for accident prevention
- Flexible accredited learning
Manual Handling Digital Course
Develop the vital practical skills needed to safely move loads and master the prevention of manual handling injuries in any professional setting.
- Builds essential practical skills
- Prevention of manual handling injuries
- Flexible accredited learning
Food Safety & Hygiene L2
Essential training covering the core principles of food safety. Learn to manage workplace risks and ensure a safe environment for food preparation and service.
- Principles of food safety
- Manage workplace risks
- Ensure a safe environment
- Flexible accredited learning
LGBTQ+ Digital Course
Gain specialized training developed by ACON Pride to foster a more inclusive workplace. Build the confidence needed to deliver best-practice inclusivity in every interaction.
- ACON Pride developed training
- Build confidence to deliver practice inclusivity
- Flexible accredited learning
Don’t Just Learn. Advance.
Secure Your Future with Solid Oak Solutions
Join thousands of professionals across the UK who trust us for their training needs. Every course listed above is more than just a certificate—it is an investment in your professional reputation. Whether you are upskilling your team or boosting your own CV, our award-winning platform delivers the results you need.